Returns & Exchanges
At Eberlestock, we stand behind the quality of our gear and offer a 45-day return window for items in new, unused condition with original packaging. We strive to ensure every customer is equipped with the right performance apparel and tactical equipment for their mission.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid UPS shipping label provided by the portal.
Pack and Ship
Securely pack your gear in the original box, attach the return shipping label, and drop it off at any authorized UPS location.
Quality Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing